Privacy Policy

Overview

FlexAI.com respects the privacy of visitors, prospects, and clients. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, communicate with us, or access a client review area.

Information We Collect

We may collect information you provide directly and information gathered automatically through normal website operation.

• Contact details such as name, email address, company, phone number, and message content.
• Project, campaign, budget, timeline, audience, or business information you choose to share.
• Client portal login activity and review interactions for protected concept materials.
• Technical data such as IP address, browser type, device type, pages viewed, referring URLs, and approximate location.
• Advertising and analytics data from cookies, pixels, tags, and similar technologies.

How We Use Information

We use collected information to operate the website, respond to inquiries, provide services, and improve marketing performance.

• Respond to audit requests, proposals, questions, and client communications.
• Plan, manage, measure, and optimize websites, landing pages, and advertising campaigns.
• Operate protected client areas and control access to non-public concept work.
• Analyze website traffic, campaign attribution, conversion events, and lead quality.
• Maintain security, prevent misuse, troubleshoot errors, and comply with legal obligations.

Advertising, Analytics, and Cookies

We may use Google, Meta, and other advertising or analytics platforms to measure traffic, understand visitor behavior, build remarketing audiences, and improve campaign performance. These tools may use cookies, pixels, device identifiers, and similar technologies. You can control cookies through your browser settings, and some platforms provide their own privacy and ad preference controls.

Sharing Information

We do not sell personal information. We may share information with service providers, hosting vendors, analytics platforms, advertising platforms, professional advisors, or contractors who help us operate the website and provide services. We may also disclose information if required by law, court order, legal process, or to protect our rights, clients, users, or systems.

Client Materials

Client concepts, campaign materials, brand assets, and related project information may be displayed in protected areas for review. Access credentials should be kept confidential. While we take reasonable steps to protect these materials, no website, transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, analyze performance, and satisfy legal or accounting obligations. Retention periods may vary based on the type of information and business need.

Your Choices

You may request access, correction, deletion, or restriction of personal information by contacting us. Some requests may be limited by legal, security, contractual, or operational requirements. You may also unsubscribe from marketing communications where an unsubscribe option is provided.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date. Continued use of the website after changes are posted means you acknowledge the updated policy.

Contact

Questions about this Privacy Policy may be sent through the contact form on FlexAI.com.